Privacy Policy

Last updated: May 2026

At kimskie, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you shop with us.

1. Information We Collect

Information you provide: When you place an order, create an account, or contact us, we collect your name, email address, phone number, delivery address, payment details, and size preferences.

Information collected automatically: When you browse our website, we may collect device type, browser information, pages visited, and interaction data through cookies and similar technologies. This helps us improve site performance and personalise your experience.

2. How We Use Your Information

We use your personal data to:

Process and fulfil your orders
Arrange shipping and send tracking updates
Respond to your enquiries and customer service requests
Verify payment and prevent fraud
Improve our website and product offerings
Send marketing communications, with your consent

You can unsubscribe from marketing emails at any time using the link in any promotional message we send.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party partners — such as payment processors, shipping carriers, and fulfilment services — solely to complete your order. These partners are contractually required to keep your information confidential.

4. Cookies

We use cookies to support essential site functions, remember your preferences, and analyse browsing behaviour. You can manage or disable cookies through your browser settings, though some features of our site may not function as intended if you do so.

5. Data Security

We apply industry-standard encryption and access controls to protect your data from unauthorised access, loss, or disclosure. While we take every reasonable precaution, no system can guarantee absolute security. If you suspect any unauthorised activity on your account, please contact us immediately at service@kimskie.com.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To make a request, please contact us at service@kimskie.com. We will respond within a reasonable timeframe in accordance with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfil your order, comply with legal obligations, or resolve disputes. When data is no longer needed, it is securely deleted.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Your continued use of our site after updates constitutes acceptance of the revised policy.